Why do I always think this stuff is going to be easy?
Oh yes, it’s marketed as easy, but somehow there are always these little glitches. And these little glitches somehow manage to consume hours of time to rectify. And as soon as you resolve one issue, another pops up.
Over the last week I’ve spent a day trying to install the printer, researching on the web, downloading new drivers, trying to get the system to recognize them only to discover… ahem… the printer was not plugged into the computer. An oversight due to my fogged brain and swiss cheese memory, which gets worse under stress.
Last post I mentioned the problem with addr.com. Well, it turns out they are not as out-of-order as it appeared. The problem was not that addr.com was down or shutting me out, but that… Internet Explorer 11 in the Tile side of Windows 8 will not let me sign in to something as apparently ancient and backward as addr.com. But if I switch to the desktop and open that IE 11, then it works and I can get in. So all is not as bad as I thought it was. But it took days to figure that out.
Even so, I’ve already switched to a new hosting service for my website (GoDaddy), but when I couldn’t decipher my notes to figure out what I was supposed to do with all the login names and passwords I’d hastily scribbled on a sheet of paper during my conversation with the guy who set me up, I had to call in again. I did that today, and spent at least an hour and a half on the phone getting all that resolved. I guess the URL I’d been given was pointed back at addr. com for some reason, which was why I kept getting error messages. At least I managed to get all the various user names/passwords identified and fully documented.
Then there was the email, which is once again… well… I don’t know. I have the Win8 Tiles (I guess that’s called Metro) for two of my …services? inboxes? — And then the IE11 in desktop for a third. Now I have a fourth connected to my website which supposedly will receive all karenhancock.com mail, but not the other two…. So, though I’d already ticked “get the email working right” off my list of things to do, apparently I was premature because here it is, back on the list again.
I also couldn’t sign into my online banking account. I spent several days trying innumerable things, including calling my bank. At first I got someone whose knowledge was too basic so she had someone from the tech department call me back. Turns out their system is as yet incompatible with Windows 8 and they have no idea how to get it to work. So I’m out of luck there until a later date. He suggested I use my hubby’s computer since it has a different operating system.
I just have to laugh. This is supposed to make our lives EASIER, right?!